Tried to track an order that was 48 hours late. Customer service rude and unhelpful on the phone. Email cold uncaring and offered no help. I have paid for the item and still have no item. No delivery date or time either. Shocked at the complete lack of customer service. Avoid, avoid, avoid at all costs. Stick with amazon or Wren. This is my Second issue with Wickes. I had a Kitchen fitted five years ago and don’t have what I ordered and paid for. Never using wickes again!!! This is the first review I have ever written, extremely disappointed, avoid Wickes at all costs.