Already reported abysmal service. Danielle was sent email . 5 days later , no reply. Ordered and paid for 4 paints . Plus delivery £ 7.99 . I paint was missing . Phoned customer services , told to take reciept/ email confirming payment , to local store and ( 1 ) get paint I had paid for , and (2) get refund for delivery. When myself and my son went to local store ( hanworth ) we recieved antagonistic response from store manager , abuse from a girl on desk ... and intimidated by security on managers request! . Still , a week later .. no paint-! No replies ! At this time , I am £20 owed, and nothing from @wickes.