A chaotic delivery system at the very best. I should’ve read the reviews and taken onboard the extremely poor customer ratings. Beware the online delivery service is chaotic at best. Quick and easy ordering and paying, it’s all downhill from then on. I ordered online for delivery and received confirmation it would be with me within 48 hours. It soon become clear that my whole order had been split between three stores over a three day period, although the bulk order is still missing. One store delivered what they could, and on time (Erith branch), a second delivered something I didn’t order and informed me the product I selected wasn’t in stock (so they tried giving me something I hadn’t ordered?). The third store.... tumbleweeds...... The second store (Barking) later explained that the third store (Chadwell Heath) had two of the outstanding products in stock. I was then informed that the third store would deliver those two outstanding items on Friday and Saturday. I asked,“Why not deliver them on the same day if they’re are in stock and coming from the same store?” I was told,”I’m afraid it doesn’t work like that. They’ll have to do two deliveries because it’s the ordering system. You’re order has been split for separate delivery”. Friday passed, no delivery. I made countless attempts to telephone the third store only to find it impossible to actually speak to anyone. Instead I heard a short ringtone and then a member of staff pick up the phone and immediately hang up. After calling constantly for an hour I gave up. Saturday morning came and one item from the third store was delivered. I asked the driver where the bulk delivery was but he had no idea. I checked my online delivery tracker to find the order had been shown as complete and delivered. The customer service number is a waste of time because it leads you to no one and then cuts off. I eventually managed to contact the third store and was informed they'd found my bulk order but had no idea why it hadn’t been delivered on Friday. I was then told they might be able to deliver the outstanding bulk items the following week. I’m doubtful it will ever arrive. I thought taking three days off work would have been enough to make sure I was at home when the delivery arrived. Clearly not. In summary, a very quick and smooth online ordering service (taking your money) from then on utter chaos and you’ll be lucky to ever receive what you paid for.