I am absolutely disgusted at your Hertford store who advertise that they are open until 4pm on Sunday but today I was refused entry by a most unhelpful member of staff who at 3.50 pm told me the store was closed. I looked at my watch and said I thought you were open until 4pm to which his response was yes but we already have customers in store who need to pay by 4pm so we can’t let you in. No wonder high street retail is a dying trade with customer service like this. I wanted a pot of paint to finish my painting. Absolutely appalling customer service and I will not be using Wickes again or recommending you to anyone. In fact I shall make it known how dreadful the customer service is. Surely you should be going the extra mile for customers, not turning business away. Regards Extremely unhappy Ex Wickes customer.