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Julie Bodman
Kitchen took a lot longer than was first stated. I firmly believe that the fitter's were working on a second job whilst simultaneously fitting our kitchen, they only did a few hours of work each day. To make matters worse, we were told the cooker hob was faulty and had to be replaced which meant more delays! They also drilled right through our walls whilst replacing the sockets which required more work to put right. Also, our old kitchen was just thrown out over our garden and left there for over three weeks! Even with all this, I probably wouldn't have written this review, but the final straw came when a bubble appeared on the new worktop after just two months. After numerous phone calls, Wickes sent out the contractor who fitted our kitchen to have a look and he took some photos. We were informed that the bubble was cause by excessive heat. We disputed this and we asked someone from Wickes to come out themselves to inspect but they refused. In addition to this, the strips from the sides of you worktops had fallen off! After months of battling and lots of upset and stress, Wickes offered (as a good will gesture) to replace the worktop but we would have to fit it ourselves! I find Wickes customer care and services an utter disgrace and i would not recommend company at all . The stress this has caused has been awful.
4 years ago
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Wickes has a 1.5 average rating from 1,707 reviews

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