OMG, how I wish I had looked at these reviews before I bought my kitchen. Well no that’s wrong the kitchen is beautiful it was the contractor that fitted it that was the problem and I still don’t know why I had to pay him separately, as well as them for fitting.
I used the Wisbech Wickes. There is no I mean absolutely no after sales service customer service is non existent especially when you complain. Below are some of the issues.
Sink plumbed in running up not down so water overflowing into the unit and down the back I had to get fixed.
Slow close doors and drawer bits fall off on a weekly basis after having repaired by the contractor I’m fixing weekly by myself.
Worktop edging fell off after two days repaired but not very well.
Gas capped live with my house filling up with gas until it was capped.
Electric cooker cooks fast one side and not the other.
Electric induction hob sounds like a plane going off if more than one plate running.
Extraction hood does nothing at all waste of money.
Had to prop up the backs of the shelves with wood in the larder as they hold no weight.
Behind the splash back plastic bags put over the electrics and holes left open.
Pipe work for radiator jammed so far to the wall couldn’t get skirting board on.
It took the credit company as a go between to get the minor jobs done but I have to get in touch with the electric company to get all other issues fixed they are only a few months old.
I have pictures but can’t upload.
If anyone is thinking of having a kitchen from Wickes by all means have it but please do not have their contractors get your own.
4 years ago
Wickes has a
1.5
average rating
from
1,702
reviews
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