Kitchen plans etc agreed and deposit paid Nov 2019 - still not finished - finance company now want payment (1yr deferred interest period ends oct) Several minor issues with fitting (price of which seem to increase daily!!) but main problem was half way through advised they couldn't fit kitchen as designed - problem with the plans. This was a major issue as design was only reason I chose Wickes - could no longer have place to eat in kitchen - semi circular breakfast bar was replaced by a straight'shelf, not deep enough even to hold newspaper and chip off coffee! As old kitchen removed and new basic structure in place I couldn't do anything about it. This also meant that more wall, floor etc needed 'finishing' but they wanted more money to do this. Wickes guy came round and agreed that it should be finished at no extra cost and sent new fitters. They discovered several fitting problems that I hadn't noticed (as was concerned with the design) so ordered 10 new parts. These have been blocking my hall since March. Even taking account of Virus precautions - this remedial work should have been completed (or at least stated) by now.
Finance co say I need to repay unless Wickes ask them to defer but trying to get hold of anyone to deal with this is virtually impossible.
4 years ago
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