Went to the Poole depot to schedule a bathroom design and installation. Staff seemed pleasant and helpful. Booked a design visit and they got the day and time wrong. Rescheduled and then the "car broke down" 1 hour before he was supposed to visit us. Went to a different Wickes store. Couldn't see anyone for 2 weeks and they promised they would fit the bathroom before Christmas. Then after everything they told me they can't install until after christmas. Given up with them now. Gone elsewhere. The only attractive thing about them is the finance option. Waste of time I could have used someone else and had it done before christmas.