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S Kerr
Unfortunately I couldn't give lower than one star. The service from Wickes has been appalling. We ordered our new bathroom two months in advance, once our order arrived we were missing the toilet pan but was told this was coming by the delivery driver. It wasn't the product we were sold was discontinued, it took a week and more than 10 calls to resolve this. Over radiator simply didn't show up and when asked about this the salesroom manager couldn't care less and told us we could source our own which meant our installation ran a week over. I've have written numerous complaints about the service and lack of care for their customers and haven't received a reply. I wouldn't recommend or use Wickes ever again.
4 years ago
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Wickes has a 1.5 average rating from 1,707 reviews

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