AVOID! We booked our bathroom redesign & installation through Wickes & this week it has been getting installed. One of the reasons we chose Wickes was that they could offer us everything, such as design, product, installation etc. & it would be super easy for us (who are both very busy). Our full bathroom was meant to be delivered 10 days ago. They arrived with a bath screen & panel, a mirror & part of the toilet (the tile company delivered the tiles the next day). They then informed us they were unable to deliver the bath, which we then had to source ourselves from a different retailer (thank god for Victorian Plumbing!). They have continued to 'promise' delivery of the sink & remaining pieces of the toilet, & have continued to simply not show up. Today we were promised delivery (which unsurprisingly has not happened) - the installer has now finished everything he can do & goes on holiday tomorrow, meaning through no fault of our own Wickes are leaving us with a part-finished bathroom. According to Wickes, we "might" get the rest of our toilet in TWELVE DAYS, and they simply have "no idea" about our sink & unit... We have also sourced (through our own personal choice) the shower, bath taps, sink taps, & radiator. Meaning that Wickes have been able to provide us with tiles & part of a toilet. THAT. IS. IT. Please avoid. We could have done it cheaper, but thought it would have been more hassle. Well...we have had to basically do everything ourselves, at the premium Wickes has charged. They have left me in tears on several occasions - one of the very worst experiences with a company to date. I do have to say that our installer & his apprentice were both wonderful - the finish on the bathroom so far is great. Whilst he was provided by Wickes, he is a local & independent installer.