They called me asking if I was interested in a property. I said yes and would like to see the video tour and was told it would be send via email later that day. Just before closing still had no email so I rang them to ask. They said they would get on it first thing in the morning. Next day I heard nothing so rang at 12pm to check, they said yes sorry we are on it you'll get it soon. Got to before closing time. I rang them again to ask, same response again. That they'd do it first thing in morning. I check on the site next day and the property had let agreed. Very unprofessional. I'm looking for a place to rent and am ready to move due to abuse but there's no point me even trying with these people!