Even 1 star is too good for this disgraceful company! A couple of experiences with the Suffolk / Norfolk branches now & what an abysmal service. Twice I’ve tried to arrange a viewing on a property & no one bothers to phone back! The last time we dealt with them we put in an offer at asking price but they didn’t bother to inform the vendor as they inadvertently advised that it would go for more (& tried to get us in a bidding war with someone else!). Seems to be a bunch of unskilled egotistical idiots straight out of school trying to act like they’re in The Apprentice! Absolutely appalling company who should be struck off!!!