William h brown have let me down in a very big way i live in Norwich and i put my house on the market and i done it through WHB i was told by many people not to use them but i did they are so awful and the lies that they come out with. They got a buyer for my house for the price that i wanted but this buyer had never seen my house i kept saying to them that this is not right but they kept saying its all going through so we found some were to buy and that to was with WHB so we thought that the sale would go ok we did all what was needed to do we got the new mortgage in place and sorted all what we needed to do we even went to the see the people who's bungalow that we were buying and we agreed a possible date to exchange and what they were going to leave in the property so we started pack up things in boxes as you do i kept asking WHB that this person still hasn't been round to look at the house or even answer any emails that my solicitor has sent them but to our surprise this person never existed as a true buyer WHB never did there due diligence on him they let us get rid of a lot of our goods and let us think that we were moving and sold our house all the way through they never checked that this person was a true buyer WHB never apologize or even called me to say sorry or even explained what had happened not a word they are disgraceful and disrespectful i would not recommend them at all they are not even worth one star i will give them -10 they should be ashamed of themselves BUT THIS IS WHB THEY DONT CARE .