We have to say that WH Brown are the worst estate agents we have ever used. From the very beginning we had issues after issues.
It was so bad that we gave them their notice 4 weeks into a 20 week contract. We found them to be rude, slow, unresponsive and very negative to the comments we made to them.
It took them around 2 weeks to get a sale board up on the property and when they did finally get a board up they drilled it straight through our fence which has left a big hole.
In the 20 weeks we were with them I can count on one hand how many properties they actually sent us so we assume they had the same approach when marketing our property.
When we did eventually sell, My wife and I did the viewing as we were more enthusiastic. We actually sold and completed in 70 days which is very quick but this was only down to ourselves and our sellers solicitor's being on the ball every single day.
When I complained to the March branch Partner, The reply I got back was very blunt, abrupt and quite rude. After this, I complained to the area manager and his response was even more abrupt and rude and didn't even have the decency to answer any of our questions. He just more or less told me that we should have read the contract.
We will never use WH Brown again to buy or sell a property and we are in the process of making an official complaint to try and get a chunk of our fees back.
2 months ago
WILLIAM H BROWN has a
1.9
average rating
from
85
reviews
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