WE have had Wisper since they bought out our previous isp. In Jan of 2019 we signed a contract for more speed. It cost $125. On Feb 20 2022 I discovered they were offering the same speed for $65. I contacted them the next day and was told by two agents that price has been going on for over 7 years. They transferred me to the manager Mr Micheal K who was rude and clearly wasn't interested in my complaint. He wanted to continue the over payment until NEXT billing cycle to change the price to normal. Not offering any credits at all while I'VE over payed $2160. He always spoke in a very condescending manner. His reasoning was that price is for new customers only we FORGOT TO PUT THAT IN! Yet he agrees to change the price in the future?! It doesn't say that NOWHERE in the plans! Also if there's an outage (almost everyday) we would be FIRST to get service! Not good enough for an EXTRA $60 per month. Plus we are all working off the SAME tower! Then he stated that price has only been going on for two weeks (not according to the first two agents)! Total humiliation for a person in management.