I placed the first order in May or June of 2021 expecting delivery in 7 to 10 days which is basically industry norm. After waiting 10 days I called customer service to cancel the order. They told me it would take 5 weeks for the merchandise to get to me and that the order had already been sent to the warehouse so that it could not be canceled. I actually liked the items when they arrived so I placed a second order and was supposedly given a large discount to open a Woman Within credit card. They promised discounts for doing this and I was sent a coupon for a 30% discount off of my first order. Never happened - I tried many times on line to imput the discount code and it never worked. I placed one more order and again the discount code did not work. I called customer service and they said the code did not work because one of the items was on backorder and did not count toward the total amount. Yet this item was listed as charged on my invoice and arrived in the package with the other items I had ordered. I am not usually one to send items back but the pants were of such poor quality I sent back three pairs. I had paid my credit card off each month till this happened and I paid everything due but the refund for these three pairs of pants. I was charged late fees and interest. I told them to close the account in September, 2021 and the billings continued despite numerous correspondence with both Woman Within and Commenty Bank. In March, 2022, the account which had grown to almost $300 with the bogus charges was settled for $35. Upon the settlement, I received another interest bill from Woman Within. I promptly called Commenty Bank and chewed them out. The interest was removed. They have damaged my credit and I will never order or do any other kind of business with them again. Merchandise is substandard, shipping is unbelievable, and returning merchandise is a nightmare where you get very little back of what you paid for it. I do not recommend this company.