My elderly mother has been shopping with them for many years. Always pays her bill. She paid her bill in full, last month (via phone) They sent her a bill for $2 & change. She was not happy. She called, they told her that interest had Accrued after the phone payment. Weird? She refused to pay it. They sent her a notice of collections. Threatening to send this to all of the credit bureaus. That is just so petty! It cost them more in time and effort/postage to send this notice. I hope they realize that she has nothing better to do than tell all of her friends. They all shop there too. I can’t imagine they’d trust this business. I told her to just pay the final amount, cancel her account and tell her story to all of the ladies in her retirement community.