Was turned over to collections for their mistake. Returned 2 items was told could not exchange for a smaller size because I used PPal. Had to be a refund. I go postal notification and WW notification items were received. Still no refund. Called and emailed to no avail. After this went on for weeks I contacted PP. They contacted the company and in less than a week I was refunded by PPal. WEEKS later a refund from WW. NOTmy fault. They have never contacted my by mail to ask anything just turned me over to collections for their underhanded practices. DO NOT LOOSE YOUR MONEY ORDERING FROM THIS COPANY.