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Lisa M
So disappointed!!! I have been a WW customer for years. Unfortunately, I will no longer be a customer! I have tried all weekend to place an order online. Everytime I went to my cart to pay, the prices went up, like doubled! I have spoken to multiple customer service reps. They have come up with some of the most lame excuses, you only get that if you have a coupon, where do I get a coupon, we should send you one, ok send it to me, I'm sorry we can't. - ummm it doesn't say anything about needing a coupon anywhere! Oh that must be the wrong price....look at your website, oh your right, but we can't fix it, what comes up in the cart is the correct price. I want to speak to a supervisor...long wait, oh sorry, they are too busy. Try again, I want to speak to a supervisor, ok I'll transfer you...on hold for 25 minutes, try calling from another phone while staying on hold, get a recording that they just closed. Called back for the 6th time, sorry there is nothing we can do to help you, click. (of course you can't hardly understand anyone) After all the calls, I looked at the website again - SURPRISE, the prices have been changed...imagine that! That was fast. I did take a picture of the original prices.
4 months ago
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