I have been ordering from WW for about 20 yrs. Clothes are of good quality. My problem just happened with returning my last 2 orders cuz the shirts were to big!! I sent back 2 orders thru UPS like they said to do. I don't use UPS and I figured they all knew what they were doing. UPS didn't print off both QR codes, both bags of clothing were sent back in the same box with both invoices and because only on QR Code was refused, I only get credit for the small order. WW still owes me over $250 in returns that they have put back into their stock and will sell to someone else!!!! This is criminal!! I'm 72 yrs old and I have to work even though I'm disabled to make ends meet and they are going to refuse me my refund!!! WILL NEVER ORDER FROM THEM AGAIN!!!!