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Anonymous
I have been ordering from them for years but once they changed from Full Beauty to Onestop Plus it has gone down hill. I ordered two of the same shirts just in different colors but the same size. First they were on back order and took forever to be shipped. Second issue was one was terribly big and oddly shaped the other one was small and cut into my arms. I double check the tags and both of them claimed to be the same size. The return procedure was a nightmare and I still don't feel like I received the correct amount for returns. I ended up paying money with nothing to show for it. Then I tried to payoff and cancel my credit card with them, per my agreement if pay in full by due date then there will be no additional fees. I paid it in full and about 5 days prior to my due date. However, for two months I had an additional charges, $35 each month in interest and finance fees. Called the company to get this waived and my account sent to a $0. balance. They refused to listen to me or waive the fees. I care about my credit so I paid them. Then they sent me a letter saying that they were closing my account out and I my number has been blocked and I could no longer make calls to the company. I have been monitoring my card ever week since- it is at a $0 balance and closed but I don't trust them.
2 weeks ago
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woman within has a 1.2 average rating from 341 reviews

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