I had been a customer with Woman Within for over 20 years. 2024 has been a very bad year for me with them. Woman Within placed my account into Collections for non-payment for packages that they delivered to my next door neighbor. They insisted that I pay for unreceived orders that were delivered to wrong addresses and failed to send out the paper bills to let me know I have owed them money. They put me on non paper bills status and set bills that were sent via email. But I did not received them. For twenty years I always had bills sent to me via the USPS mail. My deliveries started getting sent to other addresses though the company and delivery company has my correct address. To get the charges off they told me that they would require me to fill out an AFFADAVIT and if the misplaced orders are over $200 that I would be required to also file that affidavit with the Police. I am elderly. I live alone, to file complaints against others and to call the police and file a complaint with them would cause me undue stress with neighbors that live right next door. They also added late fees on top. They were asked to send the Invoices by mail or to send them via email. The customer service people them informed that after until after I pay the balances off for merchandise I did not get that they would give me the invoices for this card to show how I owe this bill. After that they required me to pay over $1 K to off 2024 balance that they would send the past bills that were allegedly sent to me by email. Again I never got them in any form. They also made bad report against me to Credit Agencies that lowered my Credit Scores. They refused to give me copy of alleged bills that I did not get. I argued with them again and again regarding getting invoices and after months of reporting to them that I did not get the bills, today the Customer Service women were found to be disrespectful, rude and hostile. One of them finally indicated that they will send the copies of statements from 2024 via email. I would have to wait Three Months to get a hard copy of my Statements from them. Do not buy their merchandise via their Store Cards. They will bill $45.00 Late fees every month until full balance is paid off in full. People Buy with Visa, MC, PayPal. That would be safer.