If I could give WW zero stars or even a minus amount of stars, I would. I had ordered some products (one of many many orders I have made) and the charge showed up on my credit card but I never received the order. I called to get information and I was shocked when the foreign customer representative asked for my SOCIAL SECURITY NUMBER!!!! What on earth? I refused. I had an interruption in my home but called back. I was told by the second foreign sounding representative that I had refused the order and it was sent back and I was to be charged approximately $20. When I refuted it, she told me the date. I was literally with my husband at the hospital during that day as he was recuperating from open heart surgery and I neither accepted or rejected the order. But yet I am stuck with the return postage. I’m totally disappointed and would advise everyone to make sure the product they have ordered is reflected on their credit card bill. And maybe you could decide whether or not WW is a company you want to deal with.