I ordered $50 worth of product on my Woman within credit card to get a "Free" item (which was a white floral blanket). This item matched a painting and I wanted to use the throw on my couch. A few days later, after telling my husband about it and showing him a picture of the "free blanket", he said we should order another one for the other couch. So HE placed another order, this time on his card of $50 so we could get a second one. A couple days later, we both get postcards in the mail stating the item is on backorder for a month. Disappointing, but we were willing to wait. A month later, more postcards, backordered even further out. Growing frustration, but again, willing to wait. Then we get yet another postcard in the mail stating the item is no longer available. So I call customer service and asked to speak to a supervisor. I explain that the only reason we placed these orders was to get the free blankets, and we had been waiting for two months. She was very rude and treated me like a low life, acting as if I was trying to take advantage of their promo. That I didnt understand, because isnt the whole reason of offering a "free item" promo with $50 purchase, just that, to get people to spend $50. How am I taking advantage of anything? I have been a customer of Woman Within for almost 20 years, there was no need for her to treat me so rudely. If anything, SHE should have been apologizing to me!!! What a scam. Total bait and switch! They promise you something to get you to buy stuff you dont need, then they drag out the whole "backorder" scheme only to tell you later, that you are never going to get the free item that they used as a scam to get you place orders. I doubt they ever even had the blankets to start with. After being a LOYAL customer for nearly 20 years, I doubt I will buy anything from them again.
4 years ago
woman within has a
1.2
average rating
from
329
reviews
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