A truly terrible experience and timber supplier. 1. I ordered 2 cut sheets of 25mm birch plywood on June 14th. I didn't receive the last one (they were sent separately) until June 28th. Two weeks from order to delivery! 2. On June 20th I noticed that, on the website, 25mm birch plywood was "Out of stock" so I emailed asking them to cancel my order and refund me as I needed the timber urgently. 3. I received a response that the ply "may not have been scanned out to the relevant department" and they refused to cancel the order. 4. Despite repeat requests to cancel the order, they refused and the order progressed. However I required the plywood for an urgent job and had no choice but to order the same ply from a local timber yard, which was more expensive but came the next day in perfect condition. 5. The ply from woodsheets.com was dispatched in TWO separate "parcels" with minimal edge protection. One arrived on June 21st and one on June 28th. Now how is any professional supposed to organise a workflow for a client when material supply is this unpredictable and erratic? 6. In response, they stated that "As your order is Bespoke, we have 30 days to get your order to you correctly." So be warned that if you order bespoke (which must be most of their business) you might not get your material for 30 days and there's nothing you can do about it. 7. To make matters worse, not only were some corners of the plywood damaged in transit, but BOTH sheets have a bad bow along the long length - easily seen and impossible to correct. So the sheets, totalling £350, are useless. Photos can be provided to prove all of this. It's worth noting that the 25mm ply sheets from my local timber yard arrived flat and in perfect condition. In summary, avoid this company. The prices look good but honestly, just source your material from your local timber yard - they'll be quicker, get it to you in better condition and not supply you with sub-standard sheet timber.