I placed an order of 2 MDF sheets to be cut-to-size. The job I needed them for was then cancelled - so I contacted Woodsheets less than an hour after I'd made the order to cancel it. The person I spoke to told me that even though my order had not been started - they were still going to charge me and refused to cancel the order. In their terms they say that made-to-measure products are non-refundable - which I understand if they have already been cut. However this job had not been started there was no reason for the them not to refund my money. I had to cancel several other bespoke orders for the same job - who were all more than happy to refund me as they had not started the order. I find this kind of behaviour disgraceful and extremely greedy. AVOID THIS COMPANY.
6 years ago
woodsheets.com has a
1.2
average rating
from
142
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.