I don't tend to look at review pages for companies before buying, but was curious so I looked at the reviews for this product. I wasn't that optimistic because of the complaints about missing orders and them not being delivered. I got my product fine and I assume this is because I am based in the UK as this is a UK company, so ordering outside of the UK may be a headache. Now for the actual product, it surprisingly worked! I didn't think it would but I was very surprised, very easy and very happy with not having to shave! This is a great alternative for people who hate shaving and want an easy hair removal product, it is painless however that's not guaranteed as your skin may react differently to mine. After the process, I had little to none irritation which is my one pet peeve about shaving. Definitely would recommend however this product may not work for everyone.