I had been using WOB for years, no more I had been using WOB for years, but recently their quality has dropped - and by a lot! They often send incorrect items or orders with missing items - and take no responsibility for their errors. Customer service agents are deliberately unhelpful without ever bein rude, and talk you in circles rather than ever helping. They even went so far as to claim that they were under no requirement to write the correct info on a book (the one I ordered has an incorrect ISBN, description and title). I was then asked to return the item via international postage, which literally cost more than the refund! So basically, no book, and less money than I started out with, a totally outrageous result! Be careful, especially when ordering Used items, as they take little to no responsibility for their mistakes.