I ordered 5 books, paid £132, received no books, no refund, it's been almost 2 months, sent probably 30-40 emails, it's going on in circles, automated, polite responses, but never addressing the issue. Always asking for more info..... I'm reading the reviews here and every single one except one or two is NEGATIVE! How can this fake business acquired by Livingbridge for profit e-commerce company, hide behind the past, honest world of bookstore? Obviously this is a theft on a grand scale, they had revenue of over £100 million? By scamming people? Something must be done!