I have bought quite a few books from WoB, and always been impressed, especially by the condition-grading, which has been excellent, conservative even. Confident, I ordered the full set of 7 books in Stephen King's Dark Tower series. I spent time picking all paperbacks, all similar- looking, all in 'very good' condition. What arrived was a motley selection of small paperbacks, big paperbacks and hardbacks, in random condition, from very good to poor and dirty. My polite complaint wash brushed off with 'send back what you don't want at your own expense'. A far cry from my previous dealings with them. What a shame, to see a company I admired and recommended to others turning out to be just another warehouse-emptier. It pains me to write this...I really had them down as a a great company.