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Karmen
Wren Kitchens I would like to say a big thank you to your delivery guys for dropping my replacement oven and pretended like nothing has happened. My kitchen fitter saw it and when he confronted them, they totally denied it. Thank you for leaving me with a damaged oven. A lady I also need to say thank you to is Vanessa at customer service. Your unwillingness to help customers when you are in the wrong is top notch. Thank you for trying your hardest to not give me a refund on the oven. When I reminded Vanessa they have breached the consumer act 2015, she immediately closed my case. My advice for people who are looking to buy a wren kitchen is please go ahead and do it if you willing to fight with them over your rights. No point of going into the store where you purchased your kitchen as all they say is “there is nothing I can do, you will need to contact customer service”. All round 10 out of 10 for their unwillingness to help their customers. All they want is your money.
11 months ago
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Wren Kitchens has a 4.7 average rating from 3,740 reviews

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