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Ben
Avoid Wren like the plague if you are considering purchasing a kitchen. The pre-sales experience was fantastic up until we'd parted with our deposit. The measuring team got the measurements woefully wrong on two separate occasions and after spending ages designing what we considered to be our dream kitchen we ended up having to settle for a much smaller option but ironically paying more. The delivery experience was terrible and our kitchen fitter said it was by far the worst he'd ever had to install (we had to pay him extra because it took him 2 additional days to fix all the terrible miscalculations). Every department seemed to fob off our complaints and pass the buck and we were advised that we couldn't put in an official complaint until after the kitchen had been installed. Obviously now the kitchen has been installed they are washing their hands of it and it is honestly, the worst post-sales experience for such a high ticket item we have ever experienced. Please avoid and use Howdens or someone else!
8 months ago
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Wren Kitchens has a 4.7 average rating from 3,740 reviews

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