Installer did a very good job but 2 doors were damaged that were never replaced and they said that the installer had never informed them of this so there was nothing they would do and signed it off themselves. Contacted wren about wear and tear showing on the counter tops less than 18 months after installation only to be told it was how we were cleaning it (I specifically asked this question before signing anything if there was any special cleaning required and was told no). Customer service are not interested in even coming to look for themselves, after reading the other reviews I'm not surprised. I did inform them I feel that there products are substandard and not fit for purpose if they can't stand up to everyday use. We had purchased from what they called the "luxury" range and the guarantee they boast about, I was informed only covers the life of the cabinets. Save your hard earned money people and go somewhere else. I have advised family and friends who have all bought kitchens since to go elsewhere where which they have and their kitchens appear to be much better quality! Disgraceful company
3 weeks ago
Wren Kitchens has a
4.7
average rating
from
3,740
reviews
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