WORST EXPERIANCE OF MY LIFE WITH WREN!!.
After ordering our dream kitchen having been promised the world by the sale team (who were great) & told in the show room our kitchen would be delivered on 11/11/24 or before we removed our old kitchen knocking our extension through with also booking all trades in preparation for the kitchen to be delivered/fitted.
we have now just over a week out had a phone call from wren kitchens to try schedule delivery days later.... after trying to change dates for our fitter to find out they're extremely busy & couldn't possibly move our dates with the next availability after Christmas, we have explained this to wren who are refusing to deliver it on the days promised LEAVING ME, MY PARTER 2YEAR OLD & 5 MONTH YEAR OLD without a kitchen for Christmas.
i have tried ringing the Carlisle branch which Scott the manager had assured me only days early that he had spoken with the directors of wren who were going to make sure our kitchen would be there on the dates previously promised, Scott will neither take or return my calls now & trying to get a resolution from head office is none existent even after offering to collect the kitchen myself!!
only resolution been offered from wren is to give me contact numbers for other fitters which anyone knows you cant get a fitter that's worth there weight with less then a weeks notice!!!.
after asking wren to cancel my order completely if they couldn't get my delivery on time as promised i was chuckled at down the phone saying you've signed a contract you cant cancel it.
WOULD STRONGLY RECCOMEND PEOPLE TO AVOID WREN AT ALL COSTS! AS SOON AS THEY GET YOUR MONEY THE AFTERCARE IS NONE EXISITANT!!
2 weeks ago
Wren Kitchens has a
4.7
average rating
from
3,740
reviews
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