Had to store the flat packs for nearly two weeks before they were used - not ideal in a family house with a dog. Sold as a one week project - took two during which time we were without a cooker (see above). Fitters left freezer unplugged so lost food. Snagging is still not fixed despite fitters leaving beginning of August and further faults have developed. Replacement door has been propped against wall for weeks waiting on fitter. Refer a friend misrepresented and took complaint to resolve but after weeks of delay. Have referred complaint to Ombudsman. Paid in full so maybe that is where I went wrong - if I owed them money they might be bothered.