Great communication from start to finish, no hassle and all very clear. Easy delivery, however the lorry is extremely big and it could have been an issue if delivery was nearer home time as everyone parks on the streets. We noticed on the tracker they went around the longest route to get to our property, apparently this was down to not having updated sat navs. It could have saved us time getting back to work and also the company drivers time and fuel etc. High quality kitchen and no damages! We Would have liked templates for the handles to make fitting easier as we are first timers at fitting a kitchen and any mistakes would have ruined the doors. If we had gone for fitting this would have nearly doubled in price so we trusted in our family and are fortunate enough they know some of the trade and worked really well together. Overall our kitchen looks amazing and we are very happy!