It was like the Snow White story, Snow White went to buy the Milano contour infinity plus handless kitchen from the beautiful wrens showroom, lovely staff, animal friendly, the best looking sparkling white units and compared to the other stores, the lowest prices, it was looking like she would have the magical kitchen she always dreamed of. Day of delivery, I was sent the perfect kitchen I read the warning label on the packaging in capital letters - you must report all damages within 48 hours, it was like taking a bite from the apple. I cannot describe the sheer scale of my horror as I am surrounded by 3 dwarfs all of whom cant do the job I’m paying them to do and boxes all over my house that have been emptied to photograph 9 door fronts and 3 faulty units. Now there’s you thinking but lucky Snow White to live in such a big castle, no this snow White lives in a 2 bed with only room for 10 units and yes that means there were faults on nearly every one. So I’m now waiting for an inspector so he can approve my refund and my dwarfs have left me to fit another kitchen forsomeone who wasn’t as stupid to buy a kitchen from wrens. Of course I was offered more apples but chances are that they would have been chipped, bruised and scuffed too when they arrive ten days later. The clue was there, the ten pounds white pen they add on to the cost, I refused to buy it saying I wouldn’t need that, they put it in for free, with a scour, now I can see why. Unfortunately pens don’t erase chips, dents and poorly finished bumpy paint work.