I ordered a complete kitchen and fitting service £25k plus from Bedford Showroom, although I raised concerns about Wren service I was assured by the lovely manager ( obviously a liar, and very good at it), that all is sorted with there customer service. To cut a very long story very short, First delivery and installation arrived on the confirmed date, however after 2 days of fitting part of the kitchen there were missing parts and damage to 68 parts. The template for quartz worktops was due the following week, however Rothmans Wrens supplier, were unable to send anyone, and not contactable by myself, Wren or the fitters. After a number of emails and tweets of which I got a standard automated response I decided to cancel the order if the worktops and requested a refund so I could purchase the worktops from elsewhere , the response from Wren was they only refund or compensate once I sign off that the kitchen is complete. I’m sure anyone reading this would understand the kitchen could not be completed unless I I had worktops installed. However this went on and on as no one at Wren has common sense. Any way move forward 15 months 13 visits by installers, many days off to accommodate, delivery, installation on collection of damaged parts and rubbish. We are down to only 12 outstanding damaged items, they were delivered on Friday (18/10/19). But hey ho could not be fitted as they were damaged. I could write every detail but I have a life and refuse to waste time on Wren, although I take great joy every week/month on social media advising everyone DO NOT BUY FROM WREN.