Beware of using this company! We were due to have our worktops installed 3 days ago, we both took the day off work and arranged child care for our youngest. Booked a plumber early that morning to disconnect our taps, electrician booked for that evening and carpenter also booked for the next day. We received a voicemail from Wren at 10:30am to say our worktops could not be located and no one would be fitting them, but we would have new install date by the end of that day, then we were told 48 hours, we heard nothing. This is where things get really bad. Nobody at Wren will take ownership of the situation and provide you with updates, instead you have to phone Wren for updates, being on hold for 20 mins is common. Absolutely awful service when things go wrong, avoid at all costs.
4 years ago
Wren Kitchens has a
4.7
average rating
from
3,740
reviews
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