Wren were great, until they weren't. The kitchen units are great quality, the colour looks great, shame about the CDA unit and the worktops. Wren fall down severely on their ability to deal with a situation when it doesn't go to plan.
1) Our worktop provider went into administration. Understandably this caused a bit of drama at Wren. We were told it would be solved in two weeks. We waited six, had to request to speak to the manager who could then fit the worktop that week. Surprising how that happened.
2) we had a CDA unit fitted and it was faulty. This unit was replaced. Unfortunately the second CDA unit was faulty too. We are still battling to get this replaced four months after our kitchen was fitted. We have even arranged for a CDA engineer to attend the property and confirm that the unit is faulty (three weeks ago).
I suggest Wren sort their lines of communication out and improve their customer care.
Good quality materials are not worth the stress of dealing with their incompetence!
4 years ago
Wren Kitchens has a
4.7
average rating
from
3,743
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.