Had our Kitchen installed just over 4yrs ago. We noticed a month or so ago that on the bottom of 2 of the cabinet doors, the melamine (the door covering) was peeling away. Shocked at this because of the relatively short time with had the kitchen, I remembered Wrens promise of 20yrs guarantee on all cabinets they make. So I phoned them up and explained what had happened to the doors, the young man I spoke to asked me to take some photos of the affected areas and send them to him by email. After doing this, the young man then explained he would pass on the photos to the quality team to investigate and he would get back to me when he hears back from them. A little less than 2 weeks later, I received an email from the same person I was speaking to on the phone......This is the response I got back from Wrens... “I have spoke with our quality control team and have been advised that it looks like the door fronts have been effected by harsh cleaning solutions or neat bleach which have caused damage to the door front. Due to the reasons outlined above, this would not be covered by the Wren warranty.” How do they come up with that decision based on a few photos? And if this were the case, why are only 2 doors affected? We would be having the problem with all the doors if this was the problem. For the record, we only wipe down our doors with a damp sponge with a tiny bit of washing up liquid on, then we wipe it over with a dry cloth. I’ve come to the conclusion that this 20yr guarantee on cabinet doors is nothing more than a sham. It’s there to fool people (like myself) to buy their product with the peace of mind, that if a fault did go wrong with the cabinets you buy through no fault of your own, then it will be covered for up to 20yrs. But the facts are, you report a fault and they make up any excuse to get away with out doing anything about it. You live and learn and I’ve learnt, never to step foot into a Wren building again. Will I buy from them again...OH NO Will I recommend them...HELL NO