He promised me deep cleaning! Hah!! I have 5 fans, the girl swiped at one of them. The rest were left untouched. Dusting, not one thing was touched in the rooms I had done, except the kitchen. Wiping down cabinets, never happened. Mop floors, bathroom floor only. Since I did not have them do two of my bedroooms, since my windows are so small he said he would have the girls do them, inside. When they got here we discussed the windows, which they did not do. They used the excuse for not dusting "She had small expensive knick knacks on her tv stand". Yes I did, three to be exact and my stand is 6 feet long. The other stand was not dusted either and had a lamp and one picture on it. When I do my own basic cleaning I do tons more than they did. When I complained they offered to send someone else out to clean. I said I did not want them back in my house. I said I got charged $150.00 (Which is what I was quoted) and I wanted $50.00 taken off. I told him, the owner the girls gave me a receite for only $100.00. He very rudely told me I was only charged $95.00. Which in my estimate was $90.00 too much. I was not offered a refund, got no delivery and lousy customer service. I wonder where they got all these 4.5 customer reviews from?
3 years ago
write review on molly maid has a
4.4
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