I attempted to speak to the housekeepers several times about what needed done, what didn’t need done, what main focuses should be. I was told at four different times the house was clean and I pointed out everything that was not done. Finally I gave up because they kept pretending to not understand me. The windows are not cleaned, mirrors are not cleaned, couch cushions not cleaned, walls not cleaned, baseboards not cleaned, doorframes not cleaned, doors not cleaned, kitchen table not cleaned, bed headboards and footboards not cleaned, dresser tops not cleaned, shutters not cleaned. There is dust everywhere and pet hair. My kids rooms look like they weren’t even attempted to be cleaned. Everything I was promised in regards to service was not carried out. The only thing that looks done are the toilets and showers. The group of four did more gossiping in Spanish than cleaning. I’ve had housekeepers in the past but none that have done such a minimal job as those who were here. I looked on the company website at services that will be provided and I only wish that was what I had received.