My mom was looking for monthly cleanings for a one-level townhouse. They didn’t show up for the appraisal appointment, then said they would do it over the phone. Said they would charge $170 for the regular monthly cleaning, which is a bit expensive for the size of her home—but she was required to first have an “initial” cleaning that would cost her “somewhere between $350-$420.” If they had bothered to come for the free in-person appointment that they advertise, they would have seen that my mom’s home is very tidy and clean—certainly not worthy of a $400 cleaning. Sounds like a rip-off of an elderly person and very disappointing to my mom.