Avoid… Booked me an engineer for washing machine for changing door seal. Talked to them they said we have got the part and we come to sort it out. Service charge is £78. He came and didn’t do anything because he said I don’t have the part and still charged me for call out. I had conversation that if don’t have the part dont come in and waist your time. Gave sure that he can sort it out. Unfortunately the NAC customer service is rubbish keep avoiding to answer what I need. The dont care whatever happens. I pay just for welcoming engineers to say good morning WTF is