For almost 2 weeks I’ve tried to give Molly Maid my business and money. They clearly aren’t interested. It started with my free in home estimate which was cancelled last minute. Ok, I understand that life happens. After leaving a couple of messages someone finally takes my call. I got the estimate via email. Great! Now I try to book an appointment, but after leaving 3 messages no one called me back. Finally today I spoke to someone only to find out that they can’t accommodate me for 3 weeks. Basically my experience proved that Molly Maid has horrible communication skills and isn’t adept at taking a message which includes my correct phone number. I ended up by asking the person I spoke to if she could recommend a cleaning service that actually wants my business and money; she laughed. I wasn’t joking!
1 year ago
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4.4
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