This is the first time I've ever taken service from them. Three people arrived, and the leader of the team dawn's attitude was simply horrible. They parked in the driveway at 2:15 but did not start working until 2:35 but they estimated their time from then, moreover, at the end they were simply trying to do a rush job. At the end when she wanted me to sign the document when I wanted to have a go through she told me I walked over the kitchen when she was moping, then I answered back did I ask them to re-do the moping, or told anything about it? Why is she even asking? I had sofa covers on my couches and she told me she would clean them, there were dust particles all over the cover and she did not wipe it, when I asked did you do it, she retaliated in an extremely haughty way. I would have forgotten or forgiven these minor things, but the attitude she was giving was terrible and I paid $330 dollars for 2.25 hours of service not to get crappy attitude!! I tried calling back to the company. They are not picking up my phone!! So that shows their professionalism. I'm not taking their service or recommending them ever again and tell my friends and family not to use their service!
1 year ago
write review on molly maid has a
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