Login
Start Free Trial Are you a business?? Click Here
Anonymous
Do NOT recommend. We hired Molly Maid at a rate of $180 an hour for a move-in/out cleaning. We agreed to pay for 3 hours, which adds up to $540. The cost is very expensive, however we thought it was worth it if they did a good job. There were 3 cleaners that came and the cleaning they did was nice, however they only stay 2.5 hours, which means they shorted us 30 minutes ($90). My husband and I both called to express our dissatisfaction. We both spoke with Moni. She said she would talk to her manager and get right back to us. We never got a call back. I assume they called the cleaners because they were sitting in their car in our driveway for 45 minutes before they left. The cleaners could have just as easily came back inside to finish the 3 hours that we agreed to pay for. We have renters moving in this weekend and will now need to do the remainder of the cleaning which includes baseboards, walls, cobwebs, windowsills, etc. I am very unhappy with not only being shorted 30 minutes, but also for the lack of care and concern from the office staff.
1 year ago
Read write review on molly maid Reviews
write review on molly maid has a 4.4 average rating from 1,163 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial