Avoid this horrible company!
On Thursday they didn’t clean half our cabinets in the kitchen and they missed a ceiling fan. There was also a lot of dust on the top of our doors dog hair on the wall. We called them back and expressed our frustration. We were told they could come back and fix it the next day. We were out of town Friday and they couldn’t come later than 3:00 Monday or Tuesday. ( we work both days until later.)
My Fiance’s day off is Thursday and they told us we couldn’t wait until then because we could mess the house up again and they are running a business. I offered to send in pictures verifying it is messy now and employee on the phone acted irritated. We were reluctant to let them come Friday without us being home, but we were told they would bring a quality manager to ensure a good job.
They came Friday and spilled a giant bucket of filthy water on our newly cleaned carpets. ( We used ezclean and Allan was incredible.) They didn’t notify us so we found it on Saturday. It is Sunday morning and still wet. Never use this joke of a company. Warn everyone you know to not use this company.
They also failed to clean food particles out of multiple cabinets. Read the other negative reviews before using this company. They also broke apart our Daughter’s nightlight and scattered it across the house.
5 years ago
write review on molly maid has a
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