SCUM OF THE PLANET!
I ORDERED AN ITEM 3 MONTHS AGO BUT NEVER RECEIVED THE ITEM! SELLER DID NOT WANT TO HELP ME AND THEY ONLY RESPONDED TO TELL ME TO OPEN A DISPUTE! NOW THEY'RE TELLING ME THAT THEY WILL REFUND ME IF I CLOSE THE DISPUTE! ALIEXPRESS DOESN'T WANT TO REFUND ME BECAUSE THEY SAY IT'S MY FAULT FOR NOT PICKING UP THE ITEM FROM THE POST OFFICE, EVEN THOUGH I PROVIDED THEM SCREENSHOTS OF TRACKING CLEARLY SHOWING THAT THE ITEM NEVER ARRIVED TO THE POST OFFICE AND IT'S ON ITS WAY BACK TO THE SELLER, YOU CAN SEE IT FROM THE SCREENSHOTS I HAVE UPLOADED! I CALLED THE POST OFFICE MANY TIMES, THEY SAY THEY HAVEN'T RECEIVED THE ITEM!
SO, THE SELLER KEEPS THE MONEY, KEEPS THE ITEM, AND I LOST MY MONEY. I'VE BEEN SHOPPING ONLINE FOR 20 YEARS AND THIS IS THE WORST SELLER AND SHOPPING EXPERIENCE, THESE PEOPLE ARE THIEVES!
I WILL GO TO MY BANK FOR CHARGEBACK!
3 years ago
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